Permanent salaried staff, zero-hours casuals and agency workers each follow their own pay rules and their own compliance requirements. FlexiWork handles all three inside one rota and one wage run — nothing juggled between separate systems.
Most operators end up running three processes side by side — a contract-based rota for permanent staff, a casual pool tracked separately, and an agency invoice reconciled by hand at the end of the month. Each one gets slightly different treatment, and the seams between them are where mistakes happen.
Why It Matters
A permanent salaried team member, a zero-hours casual and an agency worker booked for one shift don't get paid the same way, don't have the same overtime treatment, and don't trigger the same compliance requirements. ERA 2025's zero-hours tracking applies to the casual, not the salaried manager standing next to them on the same shift. Getting this right by hand means holding three separate rulesets in your head, every single week.
All three worker types are calculated together in a single wage report, ready for a single payroll run. Nobody's exporting one file for permanent staff, a different spreadsheet for casuals, and a manually reconciled agency invoice on top — it's one export, against one deadline, covering everyone who worked a shift that period.
For cover you'd otherwise source from an external agency, an internal pool of vetted casual and reliever staff — onboarded once, available across your venues — reduces how often you need an outside agency at all. Where you do use one, that agency worker's shift still sits inside the same rota and wage run as everyone else, not a separate system tracked by hand.
Built In, Not Bolted On
Fixed contracts scheduled and paid to their own rules, with overtime and leave treated per contract terms, not a one-size-fits-all default.
ERA 2025 pattern tracking runs automatically for zero-hours and low-hours workers, without flagging staff it was never meant to cover.
See how it works →Internal reliever pool or external agency, cover sits in the same rota and wage run rather than a separate spreadsheet or invoice.
See how it works →Every worker type's pay calculated together, ready for a single payroll deadline — not three separate exports to merge by hand.
See how it works →How It Works
Permanent, casual, or agency — set once on their profile, not re-decided every time they're scheduled.
Pay, overtime, leave and compliance tracking all follow the contract type — no manual switching between rulesets.
Ready for payroll, against a single deadline, covering everyone who worked a shift that period.
Most rota software handles one worker type well and treats the rest as an afterthought. FlexiWork was built for all three from day one.
FAQ
Start free for 14 days. Add permanent, casual and agency workers to the same rota from day one.
Start Free — 14 Days