1. Our Organisation
FlexiWork Ltd (Company Number 17116161) is incorporated in England and Wales, with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. We operate the FlexiWork platform at joinflexiwork.co.uk.
FlexiWork provides two services:
- A SaaS platform that helps shift-based businesses manage scheduling, attendance, and wage calculation; and
- An Agency Platform through which FlexiWork, acting as a registered employment business under the Employment Agencies Act 1973, supplies workers to employers in the F&B, retail, hospitality, and events sectors.
FlexiWork is a founder-led, pre-revenue business in early launch. We have no employees at the time of publication. All platform development is carried out by the founding director.
2. Our Supply Chains
Our supply chains are intentionally lean. We do not manufacture physical goods and have no complex procurement operations. Our supply chain consists of:
- Workers on our Agency Platform: Individuals engaged directly by FlexiWork Ltd as workers under UK employment law, paid via PAYE. This is our most direct and significant supply chain relationship.
- Cloud infrastructure: UK-based hosting services. No offshore data processing in high-risk jurisdictions.
- Payment processing: A regulated UK payment service provider, subject to its own AML and Modern Slavery obligations.
- Business services: Email infrastructure and standard SaaS tools, all provided by established UK or EU-regulated providers.
We do not use labour-intensive offshore supply chains, physical goods suppliers, or third-party staffing agencies to source our own workforce.
3. Risk Assessment
The sectors our Employer customers operate in — food and beverage, hospitality, retail, and events — are identified in government guidance as carrying elevated risk of labour exploitation, particularly in relation to:
- low-wage, flexible, and casual work arrangements;
- workers with irregular immigration status or limited English;
- high turnover and short-notice staffing patterns; and
- use of unregulated labour intermediaries or cash-in-hand arrangements.
We recognise that these risks exist in the environment in which we operate. Our platform model is designed to address them directly rather than replicate the conditions that enable exploitation.
The risk of modern slavery within FlexiWork's own operations is assessed as low, given our lean structure, direct-hire model, and UK-only operations. We will reassess this as we scale.
4. What We Do to Protect Workers
The following measures are built into our platform model and standard operating practices:
Right-to-work verification
Every Worker must pass a right-to-work check before taking any Shift. We verify identity and work entitlement documents in accordance with Home Office guidance before any engagement commences. Workers with time-limited permission to work are monitored and required to renew their documentation before it lapses.
No fees charged to workers
FlexiWork does not charge workers any fee for registration, finding work, or using the platform. This is a core principle of our model and is stated explicitly in our Worker Terms. Charging workers fees is one of the most common enablers of debt bondage and exploitation in the gig economy. We do not do it.
PAYE payroll — no cash in hand
All Workers are paid through PAYE. Wages are processed weekly by bank transfer directly to the Worker's registered account. There are no cash payments, no third-party wage handling, and no deductions without written consent. Every Worker receives a payslip.
National Minimum Wage enforcement
Our platform enforces a minimum pay rate on all Shift postings. Employers cannot post Shifts below the applicable National Minimum Wage or National Living Wage. FlexiWork monitors compliance and will reject or remove non-compliant Shift postings.
Statutory holiday pay — automatic
Every Worker receives rolled-up holiday pay at 12.07% of their basic pay, calculated and paid automatically on every Shift. Workers do not need to request or claim it. This eliminates a common mechanism by which vulnerable workers are denied their legal entitlement.
Written terms before any engagement
Every Worker receives a copy of their Worker Terms and a Key Information Document (as required by the Agency Workers (Amendment) Regulations 2019) before agreeing to take any Shift. Workers are not placed into Shifts without written confirmation of pay, role, location, and working conditions.
Employer vetting
Employers must register and agree to our Terms of Service before posting any Shifts. Our Terms require Employers to comply with all applicable health and safety legislation, prohibit discriminatory Shift postings, and make Employers liable for any harm to Workers caused by unsafe premises or unlawful conduct.
Grievance and reporting route
Workers have access to a confidential grievance process (workers@joinflexiwork.co.uk) and are informed of their right to raise concerns without penalty. Workers who report concerns in good faith are protected from deregistration or any adverse treatment on that basis.
5. Training and Awareness
At our current stage, FlexiWork has no employees beyond the founding director. As the team grows, all new hires who interact with Workers or Employers will be trained on:
- recognising indicators of forced labour, debt bondage, and trafficking;
- FlexiWork's obligations as an employment business under the Modern Slavery Act 2015 and the Employment Agencies Act 1973; and
- how to escalate a concern about a Worker or Employer to the relevant authority, including the Modern Slavery Helpline (0800 0121 700) and the Employment Agency Standards Inspectorate.
This training will be reviewed and updated annually.
6. Looking Ahead
As FlexiWork grows, we commit to:
- reviewing and updating this statement annually;
- extending due diligence processes to Employer businesses as we scale, including reviewing any patterns that suggest worker exploitation at a particular venue;
- considering independent audits of our safeguards as our Worker volume grows; and
- engaging with industry bodies and regulatory guidance as it evolves.
If you have a concern about modern slavery or labour exploitation in connection with the FlexiWork platform, please contact us at legal@joinflexiwork.co.uk. Reports can be made anonymously. We take all concerns seriously. You can also call the Modern Slavery Helpline on 0800 0121 700.
7. Approval
This statement has been approved by the Director of FlexiWork Ltd and will be reviewed and updated annually.
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