Rota · Included on every plan

Workers agree it. You approve it. Done.

Two workers agree a swap between themselves, then send it to their manager as a single request. Approve in one click and the rota updates automatically — nobody manually reallocates a shift after the fact.

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Most shift swaps still get sorted the same way: one worker texts another, they agree between themselves, then someone has to remember to tell the manager — and the manager has to remember to update the rota. Any one of those steps getting missed leaves the rota wrong.

Agreement happens between workers. Approval happens once.

The manager isn't the go-between

A swap starts as an arrangement between two workers — they decide it makes sense, not the manager. Once they've agreed, it becomes a single, already-formed request rather than something a manager has to broker, chase, or relay between two people who haven't actually spoken to each other yet.

One click, and the rota is already correct

Approving a swap doesn't just log a decision — it updates the rota itself, immediately, for both workers. There's no separate step where a manager has to remember to manually move the shift afterward, which is exactly the step that gets missed when swaps are handled by text message.

Approval still matters, even after workers agree

Two workers agreeing a swap doesn't automatically mean it's fine operationally — one of them might already be near an overtime limit, or the swap might put someone in a role they're not tagged for. The manager's approval step exists precisely to catch that, using the same eligibility logic that governs every other allocation.

What comes with shift swaps

Agreement

Workers Agree the Swap Themselves

Two workers arrange it directly, then submit it as one already-formed request — not a broadcast hoping someone replies.

Approval

One-Click Manager Approval

A single approve-or-decline decision on a swap that's already agreed — not coordinating the exchange from scratch.

Rota

Rota Updates Automatically

The moment a swap is approved, both workers' shifts reflect it — no manual reallocation step to remember afterward.

Agree it. Approve it. Rota's correct.

1

Two Workers Agree a Swap

Arranged between them directly, then submitted as a single request through the app.

2

Manager Approves in One Click

A single decision on the already-agreed request — checked against the same eligibility rules as any other allocation.

3

The Rota Updates Itself

Both workers' shifts reflect the swap immediately — nothing left to manually move afterward.

Most swaps still travel through a text message, then a manager's memory, then a manual rota edit. FlexiWork collapses all three into one approval.

Questions, answered

How do shift swaps actually work?
Two workers agree a swap between themselves first. Once they've agreed, it's submitted as a single request to their manager. The manager approves or declines with one click, and the rota updates automatically — no manual reallocation.
Does the manager have to coordinate the swap?
No. The two workers agree the swap between themselves before it ever reaches the manager. The manager's role is a single approve-or-decline decision on an already-agreed request, not brokering the exchange.
What happens to the rota once a swap is approved?
It updates automatically the moment the manager approves — both workers' shifts reflect the swap immediately, with no separate step to manually move anyone on the rota.
Can a manager decline a swap?
Yes. Even though the workers have agreed it between themselves, the manager still has final approval — useful if the swap would create a role mismatch, an overtime issue, or another conflict the two workers wouldn't necessarily see.

Stop being the relay for every shift swap

Start free for 14 days. Workers agree swaps directly — you just approve.

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