Configure how service charge and tips are distributed — evenly, weighted by position, weighted by hours, or however your tronc policy defines it. Every penny reaches workers; FlexiWork isn't built to let any of it sit with the business.
Manual tronc calculations in a spreadsheet are already a common source of error — and with ERA 2025 adding new consultation and record-keeping duties around tipping policy, the bar for showing your working just got higher.
In Plain Terms
Since October 2024, under the Employment (Allocation of Tips) Act 2023, employers have had to pass on the full amount of tips, gratuities and service charges to workers, with no retention permitted beyond tax. That's not a 2026 change — it's been the law for nearly two years. If you've heard "employers can no longer keep any of the tips," that's accurate, but it's already in force, not something ERA 2025 introduces.
What is changing is the process behind the policy. Employers will be required to consult with workers or their representatives — often through a tronc council — before creating or reviewing a tipping policy, repeat that consultation at least every three years, and publish an anonymised summary of the feedback received. Tribunal time limits for tipping-related claims are also expected to double from three to six months. The exact commencement date isn't confirmed yet, but October 2026 is the government's current expectation.
FlexiWork handles the distribution mechanics — you configure the split, and it calculates who gets what and feeds it straight into wages. The consultation process itself, and appointing or maintaining an independent troncmaster, is a decision your business makes outside the software. What FlexiWork gives you is a clear, dated record of what was distributed and to whom — useful evidence if you're ever asked to demonstrate how tips were allocated.
Built In, Not Bolted On
Evenly across everyone on shift, weighted by position, weighted by hours worked — or whatever formula your tronc policy defines. You set it once, it applies automatically.
Built around the rule that's applied since October 2024 — service charge and tips reach workers in full, with nothing sitting with the business.
Each worker's share is calculated automatically and appears in their wage report — nothing to re-enter, nothing to reconcile separately.
How It Works
Equal split, weighted by position, weighted by hours — whatever your tronc policy sets, configured once.
Every worker's share is worked out against those rules, period by period, with no manual spreadsheet involved.
Each worker's distributed share shows up alongside their hours and pay — one record, not two systems to reconcile.
Most rota software has no tronc distribution logic at all — it's handled in a separate spreadsheet, disconnected from wages. FlexiWork calculates the split and the wage together.
FAQ
Start free for 14 days. Set your distribution rules once — service charge and wages are calculated together from then on.
Start Free — 14 Days